Thank you for shopping at Buywave. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Return Period:
You have 4 days from the date of delivery to initiate a return.
Hassle-Free Returns with Free Return Shipping:
We offer hassle-free returns with free return shipping within the return period.
How to Initiate a Return:
To initiate a return, please follow these steps:
Contact our customer support team at contact@buywave.in to request a return.
Provide your order number and reason for return.
Our team will guide you through the return process.
Return Eligibility:
To be eligible for a return, the product must be unused and in the same condition that you received it. Additionally, a product opening video is required without cut and pause to verify the condition of the product.
Refund Process:
Once your return is received and inspected, we will initiate the refund process.
Refunds will be processed within 3 business days from the date of receiving the returned item.
Return Shipping:
Return shipping is free of charge.
Customer Responsibility:
It is the customer’s responsibility to ensure that the returned product is securely packaged to prevent damage during transit.
Cancellation Policy:
You may cancel your order before it is shipped. Once the order has been shipped, it cannot be canceled.
Questions and Assistance:
If you have any questions or need assistance with your return, please contact our customer support team at contact@buywave.in.
We reserve the right to amend this refund and returns policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
